Thank you for shopping at Sextoysmart.in. Please review our Return and Refund Policy carefully.

1. No Return or Refund After Delivery: Due to the intimate nature of our products, we regret to inform you that we do not accept returns or offer refunds after the items have been delivered. We prioritize your health and safety, and this policy is in place for hygiene reasons.

2. Cancellation Policy: Customers have the option to cancel their order before the items are dispatched. Once the order is dispatched, it cannot be canceled. To cancel an order, please contact us immediately at contact@sextoysmart.in with your order details.

3. Defective or Damaged Products: In the unlikely event that you receive a defective or damaged product, please contact us within 2 days of receiving the order. Provide details and supporting images, and we will work to address the issue promptly.

4. Non-Returnable Items: For hygiene and safety reasons, we do not accept returns on intimate items unless they are defective or damaged.

5. Cancellation Refunds: If you cancel an order before it is dispatched, a full refund will be issued to your original payment method. Once the order is dispatched, it cannot be canceled, and our standard no-return policy applies.

6. Contact Us: For any questions or concerns regarding our Return and Refund Policy, please contact us at contact@sextoysmart.in.

7. Changes to Policy: We reserve the right to modify this Return and Refund Policy at any time. Changes will be effective upon posting on the website. Users are encouraged to review the policy periodically for updates.

By making a purchase on Sextoysmart.in, you acknowledge that you have read, understood, and agreed to our Return and Refund Policy.